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Return Policy and Satisfaction Guarantee
If you are not completely satisfied with your order, simply return it to us within 30 days of its shipment date and we will credit you for the entire amount of your order less the shipping charges. Exchanges can also be made within 30 days of the shipment date. The following exceptions to this policy apply:
(a) Items that have been used and cannot be resold as new;
(b) items that are special ordered cannot be returned or exchanged;
(c) laundered (washed) garments and cannot be returned or exchanged;
(d) CDs, DVDs and VCR movies can be returned only if they are unopened and unused and the factory-seal and shrink-wrap is unbroken (unless the item is defective or damaged);
(e) electronic devices, including fish finders, once opened, cannot be returned and if defective or damaged must be returned to the manufacturer for warranty repair or replacement.
Send returns and exchanges with postage prepaid to:
Susquehanna Fishing Tackle Inc.
3992 Locust Grove Rd
Columbia, PA 17512
We do not require a "return authorization," but you may wish to contact us if you have any questions about a return or exchange. For your protection, please insure the package for its full value and obtain a package tracking number. We cannot be responsible for lost or damaged packages that are sent to us for return or exchange.
Please keep all packaging materials, manuals, warranties and accessories intact. Products with missing or severely damaged packaging, manuals, warranties or accessories will be subject to a 15% restocking fee. We cannot be held responsible for damage to items resulting from improper use not in accordance with listed directions or established practice.
Thank you for your purchase, we want you to be totally satisfied.